Privacy Policy

At Rafine, we place great importance on protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the Swiss Federal Data Protection Act (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

1. Data Collection

We collect personal data that you provide directly through our website (e.g., by filling out forms or subscribing to newsletters) and data collected automatically (e.g., via cookies or tracking technologies).

The data we collect includes:

•  Personal Identification Data: Name, email address, phone number, etc.

•  Technical Data: IP address, browser type, access times, referring website addresses.

•  Usage Data: Information about how you interact with our website.

2. Legal Basis for Data Processing

We process your personal data based on the following legal grounds:

•  Consent: When you have given your explicit consent for certain uses of your data (e.g., subscribing to newsletters).

•  Contractual Necessity: To fulfill contracts or provide services you have requested.

•  Legitimate Interests: To improve our services and provide better user experiences (e.g., data analytics).

3. Purpose of Data Processing

We use your data for the following purposes:

•  To provide and improve our services.

•  To communicate with you (e.g., to respond to your inquiries).

•  To process payments.

•  For marketing purposes, including sending newsletters with your consent.

•  To analyze and improve the functionality of the website using tools such as Google Analytics.

4. Data Sharing

Your data may be shared with third-party service providers that help us provide our services. These include:

•  Web hosting providers (to maintain the website’s infrastructure).

•  Analytics services (to analyze user behavior).

•  Payment processors (where applicable).

We ensure that all third-party providers comply with Swiss data protection laws and, where applicable, the GDPR.

5. International Data Transfers

Your personal data may be transferred to countries outside Switzerland or the European Economic Area (EEA) if necessary for providing services. These transfers are conducted with appropriate safeguards, such as standard contractual clauses.

6. Data Security

We implement strict security measures to protect your personal data from unauthorized access, alteration, or disclosure. These measures include encryption, regular security assessments, and access control mechanisms.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. After this period, your data will be deleted or anonymized.

8. Your Rights

Under Swiss data protection laws (FADP) and, where applicable, the GDPR, you have the following rights:

•  Right of Access: You can request details of the personal data we hold about you.

•  Right to Rectification: You can ask us to correct any inaccuracies in your personal data.

•  Right to Erasure (Right to be Forgotten): You can request that we delete your personal data.

•  Right to Restrict Processing: You can ask us to limit the processing of your data.

•  Right to Data Portability: You can request a copy of your data in a machine-readable format.

•  Right to Object: You can object to the processing of your personal data.

To exercise these rights, please contact us at MSP Group, Lerzenstrasse 8, 8953 Dietikon, Switzerland, +41 44 552 01 16.

9. Updates to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page. We encourage you to review this policy regularly to stay informed about how we protect your data.

10. Contact Information

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us at:

Rafine

MSP Group

Lerzenstrasse 8, 8953 Dietikon, Switzerland

+41 44 552 01 16

This privacy policy complies with Swiss regulations, including the updated Federal Data Protection Act (FADP) and the Telecommunications Act (TCA).